Maintenance and support
Here to help you

Our support network covers software and hardware updates, along with remote and on-site technical back-up, as well as access to our remote user platform.

EcoVend

Find out more about our maintenance and support

Our support network covers software and hardware updates, along with remote diagnostics and on-site technical back-up, as well as access to our remote user platform.


The machine has the ability to send all operational data via wifi to the platform and also sends email/s to the operator’s chosen contacts to notify them when the machine is full of materials and of any technical faults. Simultaneously, your customer service team can receive notifications.

What's included?

  • 1 year warranty.
  • Routine maintenance package includes from 2 site visits per annum.
  • A comprehensive maintenance package includes from 2 site visits per annum.
  • Our engineers can provide nationwide coverage (UK only).
  • Parts stored across the UK
  • Onsite first fix rate of 96%

More on how it works...

Advertising

Advertising

With digital screen sizes from 17” to 65” and backlit side panels on larger machines, there are great opportunities for branding and advertising across the range.

Installation, delivery & training

Installation, delivery & training

Our technical team will assist you with installation of the machine along with suitable set up and training.

International reseller opportunity

International reseller opportunity

Our reverse vending machines are now available in multiple countries. For all export and distribution partner enquiries please contact us.

Get in touch about our maintenance and support

Call 01992 765 250

Email info@ecovend.com